At mykd99, your privacy is not just a legal obligation – it is our sincere commitment to every member. Find out exactly how we collect, use, and protect your personal information.
Welcome to the mykd99 Privacy Policy. This document explains in detail how mykd99 ("we", "our platform") manages and protects your personal information as a user and member of our online entertainment platform.
We understand that your trust is our most valuable asset. When you register an account, make a deposit, play games, or simply browse the mykd99 platform, you are entrusting us with your personal information. We take that responsibility seriously and do not treat it lightly.
This Privacy Policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the mykd99 platform, you agree to the terms set out in this policy.
Important Note: This Privacy Policy applies to all mykd99 services including the website, Android and iOS mobile apps, and all our official communication channels. Please check this page periodically for the latest information.
Mykd99 is the responsible data controller for all personal information collected through our platform. We take this role seriously and ensure every aspect of data management complies with applicable laws.
As the data controller, mykd99 is responsible for:
This Privacy Policy applies in full to all individuals using the mykd99 platform, including registered members, general visitors, and parties communicating with us through support channels.
Mykd99 only collects information that is strictly necessary to deliver quality services, fulfil legal obligations, and ensure platform security. The following are the categories of information we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Data | Email address, phone number, full address | Mandatory |
| Financial Data | Bank account number, deposit and withdrawal records | Mandatory |
| Technical Data | IP address, device type, device ID, access logs | Automatic |
| Usage Data | Game history, betting records, in-platform activity | Automatic |
| Communication Data | Support chat records, emails, feedback | When relevant |
| Document Data | Passport copies, utility bills, bank statements (KYC) | When required |
Our Commitment: mykd99 never collects information beyond what is required for legitimate operational needs. We do not sell your personal data to any third party for marketing purposes.
Mykd99 collects your personal information through several different channels depending on how you interact with our platform:
Account Registration – When you register a mykd99 account, you provide basic information such as your name, email, phone number, and date of birth directly to us.
Financial Transactions – Each time you make a deposit or withdrawal, the required financial information is collected to process the transaction securely.
App & Website Usage – Technical data such as IP addresses, device types, and usage patterns are collected automatically as you browse the mykd99 platform.
Support Communications – When you contact our support team via live chat, email, or Telegram, those communication records are retained for quality and security purposes.
KYC Process – During the Know Your Customer process, you are asked to upload identity verification documents such as your national ID or passport to meet compliance requirements.
Mykd99 uses collected personal information for legitimate and specific purposes. We will not use your data for any other purpose without obtaining your consent first, except as required by law.
You have the right to withdraw consent for the use of your data for marketing purposes at any time without affecting the core services you use.
Mykd99 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we may need to share your information:
Trusted Service Providers – Third-party companies we engage to assist with platform operations, such as payment providers, cloud services, and data analytics firms, are bound by strict confidentiality agreements.
Financial Institutions – Banks and payment processors involved in handling your deposits and withdrawals require the minimum information necessary to complete transactions.
Regulatory Authority – When required by law or court order, mykd99 will disclose the necessary information to the relevant authorities.
Business Transfers – In the event of a merger, acquisition, or asset transfer, member data may be transferred to the new entity subject to the same or higher privacy protections.
In all data-sharing situations, mykd99 ensures that only the minimum necessary information is disclosed, and recipients are bound by strict confidentiality obligations.
Mykd99 continuously invests in the latest security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:
While we implement the best security measures available, no system can be guaranteed 100% secure. You are also responsible for keeping your password and account details safe. Do not share your login credentials with anyone.
Mykd99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
We use several types of cookies for different purposes:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the mykd99 platform. For the best experience, we recommend allowing at least essential cookies.
As a mykd99 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We fully respect these rights and provide easy channels for you to exercise them:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or outdated data in our records
Request deletion of your personal data, subject to legal obligations.
Restrict how we process your data in certain legitimate situations
Receive your data in a structured, machine-readable format
Object to the processing of your data for direct marketing purposes at any time
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 14 business days. For complex cases, this period may be extended up to 30 days with notice to you.
Mykd99 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy or as required by applicable law.
When data is no longer needed, we will securely delete or anonymise it using established procedures.
In the operation of the mykd99 platform, your personal data may be transferred to, stored in, or processed in countries other than Malaysia where our service providers or technical infrastructure operate.
When your personal data is transferred outside Malaysia, mykd99 ensures adequate protection through the following measures:
mykd99's core infrastructure operates from data centres compliant with ISO 27001 and SOC 2 Type II standards. All cross-border data transfers are conducted with strict security controls to ensure a consistent level of protection.
The mykd99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, use, or store personal data of anyone under 18 years of age.
If we discover that a child's personal data has been collected without our knowledge, we will immediately take the following steps:
If you believe a child has registered an account on mykd99, please contact us immediately at [email protected] so we can take appropriate action.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, the mykd99 privacy team is always ready to assist. We are committed to providing a prompt and helpful response to every enquiry.
Privacy Email: Contact [email protected] for any privacy and personal data enquiries. Response within 24 business hours.
Live Chat: Our support team is available 24/7 via live chat in the mykd99 platform or app for immediate assistance.
Official Telegram: Reach out via mykd99's official Telegram channel for general enquiries and quick technical support.
For formal privacy complaints that cannot be resolved through the above channels, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP) as the relevant regulatory authority.
Six layers of protection ensuring your privacy is always safeguarded
All your data is protected by the same 256-bit SSL encryption used by leading banking institutions in Malaysia. Both data in transit and data at rest are fully protected.
Only authorised personnel who genuinely require access to specific data are permitted to do so. Every access is logged and monitored to prevent any internal misuse.
Mykd99 undergoes periodic independent security assessments by third-party experts to ensure our data protection standards remain current and meet prevailing requirements.
Mykd99's Privacy Policy and data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant regulatory requirements.
Mykd99 has never and will never sell members' personal data to any third party for their own advertising or marketing purposes. Your information belongs entirely to you.
In the event of any security incident affecting your personal data, mykd99 is committed to notifying you within 72 hours, in line with international best practices.
Join over 500,000 active mykd99 members enjoying the best online entertainment with full confidence that their personal data is always protected and respected.
By registering, you agree to the Terms and Conditions and our Privacy Policy.